Most asked Questions
Can i pay Cash on Delivery? Payment methods?
- Cash on delivery orders are available for Lebanon ONLY in $ or LBP market rate
- All other countries have to pay by card through our secure online payment OR by Crypto payment
For help please contact: email@example.com
Why is my card not working on your webiste?
1- We only accept 3D Secure cards to prevent fraud. If your card is not 3D Secure, your payment won't go through automatically, and you'll need to email us at firstname.lastname@example.org for another payment link.
2-Please check your account balance to ensure you have sufficient funds to make a payment on our website.
3- If your card doesn't work internationally, please email us at email@example.com so we can provide you with a payment link in your own currency.
You ship Worldwide for FREE & how long it takes?
- We offer FREE Express worldwide shipping on orders above 70$
- Delivery cost is different to each country if not FREE (you can check you country shipping rate at checkout by adding your address)
- Express shipping is within 5-15 days
We ship worldwide except for Russia, Palestine, Israel and Syria.
- We offer FREE shipping on orders above 25$ , 3-5 days
- Delivery cost if below 25$ is = 3$
($ = market rate)
Can i checkout in my own currency?
Our currency converter can show you the total amount in your country's currency, but the checkout process will be in US dollars. Don't worry about it as your bank will convert the amount from your currency to US dollars.
The checkout process will be in US dollars, but you can make the payment in either US dollars or LBP , based on the exchange rate specified on the day of delivery.
If you need more assistance, please feel free to contact us at firstname.lastname@example.org.
I need help with sizing !
Please ensure you are utilizing our sizing guide for perfect fit. Measurements are the only way to ensure we will make a garment that will fit for you. If you are unsure of the size and you need personal sizing help you can always hit our chat bot or contact us on Instagram : @angelicshopx or even email us email@example.com
Someone from our team will help you figure out the best size for you!
Exchange & Return
Refunds can be in store credit only.
We have a 3 days after delivery return policy for orders
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and NOT on sale.
To start a return, you can contact us at firstname.lastname@example.org.
Please check: https://shop-angelic.com/policies/refund-policy