FAQ
Most asked Questions
Can I pay Cash on Delivery? Payment methods?
- Cash on delivery orders are available for Lebanon ONLY in $ or LBP market rate
- All other countries have to pay by card through our secure online payment OR by Crypto payment
For help please contact: angelicshoplb@gmail.com
Why is my card not working on your website?
1- We only accept 3D Secure cards to prevent fraud. If your card is not 3D Secure, your payment won't go through automatically, and you'll need to email us at angelicshoplb@gmail.com for another payment link.
2-Please check your account balance to ensure you have sufficient funds to make a payment on our website.
3- If your card doesn't work internationally, please email us at angelicshoplb@gmail.com so we can provide you with a payment link in your own currency.
Do you ship worldwide & how long does it take?
YES, we ship worldwide!
LEBANON:
- FREE shipping on orders above $80, 4–5 days
- Below $80: Standard $4 or Express $8
($ = market rate)
WORLDWIDE:
- FREE Express shipping from $120 in the Gulf, $150 in Europe, Asia & Australia, and $200 in the USA & Canada
- Below that, the delivery cost depends on your country. Add your address at checkout to see the exact rate.
- DHL Express: 3–15 business days · Aramex: 10–20 business days, depending on your region
- Orders are processed within 1–5 business days before shipping
We ship worldwide except to Russia and Israel.
Full rates per country: Shipping Policy
Can i checkout in my own currency?
WORLDWIDE:
Our currency converter can show you the total amount in your country's currency, but the checkout process will be in US dollars. Don't worry about it as your bank will convert the amount from your currency to US dollars.
For LEBANON:
The checkout process will be in US dollars, but you can make the payment in either US dollars or LBP , based on the exchange rate specified on the day of delivery.
If you need more assistance, please feel free to contact us at angelicshoplb@gmail.com.
I need help with sizing !
Please check our size guide on each product page for the perfect fit. Measurements are the best way to find the right size for you.
Still unsure? Message us on WhatsApp: +961 76 342 171
Send us your measurements (bust, waist and hips) and the item you like, and our team will tell you the best size for you!
You can also reach us on Instagram @angelicshoplb or by email at angelicshoplb@gmail.com.
Exchange & Return
Refunds can be in store credit only.
We have a 3 days after delivery return policy for orders
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and NOT on sale.
To start a return, you can contact us at angelicshoplb@gmail.com.
Please check: https://shop-angelic.com/policies/refund-policy